Transforming Network Infrastructure Industry News

TMCNet:  DSS Expands Services to Minimize Delays in Benefits to Some Food and Nutrition Clients

[June 04, 2013]

DSS Expands Services to Minimize Delays in Benefits to Some Food and Nutrition Clients

(Targeted News Service Via Acquire Media NewsEdge) CHARLOTTE, N.C., June 3 -- Mecklenburg County issued the following news release: The State of North Carolina is rolling out its Families Accessing Services through Technology (NC FAST) electronic benefits application process, and Mecklenburg County is ready.

The Department of Social Services (DSS) has expanded staff and services and solidified partnerships to minimize delays in the receipt of benefits that some clients might experience during the NC FAST transition.

The NC FAST Program is designed to improve the way North Carolina's 100 county departments of social services conduct business, and introduces new technological tools and processes that will enable staff to spend less time performing administrative tasks and more time assisting families. Currently, only those households applying for Food and Nutrition services can submit their applications electronically through the NC FAST system.

While NC FAST will ultimately improve access to DSS programs and services, DSS Division Director Rodney Adams stated that during this period of implementation, "Clients who file their Recertification applications in a timely manner may experience delays of 5 to 10 business days over the coming few months. Those who file their applications late may experience longer delays due to systems issues." When the NC counties that piloted NC FAST reported processing backlogs were leading to delays in delivering benefits to clients, Mecklenburg County DSS added 55 temporary staff positions and began utilizing overtime and staff from other areas to help lessen the impact of the NC FAST implementation. In addition, temporary changes in Call Center hours have been implemented to support the NC FASTeffort. On-site technical staff from the NC Department of Health and Human Services has been recently assigned to Mecklenburg to address issues related to software and technology.

As a precaution, DSS has collaborated with Second Harvest Food Bank and Loaves and Fishes to ensure that households in need of assistance with food resources will be served. Kay Carter, executive director of Second Harvest Food Bank of Metrolina said, "We are pleased to continue our partnership with DSS in serving the residents of Mecklenburg County during this transition to NC FAST." DSS is currently contacting individuals and families via direct mail advising them of potential delays and offering additional options to obtain food resources. Food Referral information is available at or by calling United Way 211 or Just One Call at 704-432-1111.

TNS C-PrasannaSahu 130604-4374276 30TacordaCheng (c) 2013 Targeted News Service

[ Back To Transforming Network Infrastructure's Homepage ]

Featured Blog Entries

Reflections from an Interop Veteran and Alum

When I returned to the Fiber Mountain™ offices in Connecticut after exhibiting at Interop Las Vegas 2015, I couldn’t help but think about how much the event has evolved through the years. I have been attending this seminal IT and networking conference since its inception in 1986 when it was called the TCP/IP Vendor Workshop, focused on interoperability of various TCP/IP program stacks.

What Fiber Mountain's Interop Recognition Means for Our Industry

When Fiber Mountain™ began its journey with a launch at Interop New York last fall, we certainly believed that we had a solution that would make a significant impact in the data center space.

What On-Board Optics Means for Density and Flexibility

This past week I read an article in Lightwave Magazine and another in Network World about the formation of the Consortium for On-board Optics (COBO), a group that seeks to create specifications and increase the faceplate density of data center switches and adapters.

Scaling Hyperscale in an Age of Exponential Growth and Virtualization

Over the past several years server, network, storage and application virtualization has revolutionized the way hyperscale data centers are built by consolidating workloads. The trend has simplified network architecture significantly and resulted in huge cost savings as well.

Video Showcase