Transforming Network Infrastructure Industry News

TMCNet:  Gary Mueller Joins Air Techniques as Customer Care Manager

[December 18, 2012]

Gary Mueller Joins Air Techniques as Customer Care Manager

MELVILLE, N.Y. --(Business Wire)--

Air Techniques, Inc., a leading innovator and manufacturer of dental equipment, announces the appointment of Gary Mueller as their new Customer Care Manager. Mr. Mueller, who has more than 30 years of experience in customer service management, will be responsible for overseeing the company's customer service, technical, and imaging support teams.

Air Techniques is continually striving to improve customer relations with distributors and practitioners. Mr. Mueller's focus will be to maintain customer service standards and enhance policies and procedures in order to provide the best possible service experience for the company's entire customer base.

Most recently, Mr. Mueller worked as he Call Center Director for Planned Parenthood, managing approximately 25,000 calls per month and interacting with 12 service centers throughout the metropolitan New York area. Before that, he held the position of Technical Call Center Manager for Santinelli International where he managed and combined the technical troubleshooting and customer service teams. He was also employed by Olympus America for 24 years with his most recent title being Inventory Operations and Service Manager. In this position, Mr. Mueller was responsible for providing service for a 215 member sales force that had over $55 million in demonstration and loaner equipment.

John Scott, Air Techniques' president, stated, "Mr. Mueller's skills and experience will be a great asset to our company, and I am looking forward to strengthening our service offerings and support team."

Mr. Mueller attended the University of Missouri where he received his B.S. in Business Administration.

For more information on Air Techniques, please visit: Become a fan of Air Techniques on Facebook (News - Alert) and follow the company on Twitter.

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