Transforming Network Infrastructure Industry News

TMCNet:  Oaisys Completes Interoperability Testing with BroadSoft BroadWorks

[November 19, 2012]

Oaisys Completes Interoperability Testing with BroadSoft BroadWorks

Nov 19, 2012 (Close-Up Media via COMTEX) -- Oaisys, a provider of business voice documentation and contact center management solutions, announced that it has completed interoperability testing of its Tracer and Talkument call recording solutions with the BroadSoft BroadWorks voice application platform.


"Service providers face increasing competitive pressure to differentiate their service offerings," said Brian Spencer, president of Oaisys, in a release. "Oaisys call recording solutions have wide appeal to customers throughout all vertical markets and business segments. The successful completion of Oaisys' Tracer and Talkument interoperability testing with the BroadWorks platform enables providers to further enhance the value proposition of their cloud-based services by effectively and reliably addressing the growing demand for advanced call recording functionality." "We are continually focused on providing greater value to our service provider customers' hosted communication solutions," said David Bukovsky, vice president of products at BroadSoft. "By completing interoperability testing with Oaisys Tracer and Talkument, service providers can quickly capitalize on the migration by enterprises from on-premise platforms to a virtual call center infrastructure with an offering that introduces new capabilities that can enhance operational efficiency." The Oaisys Talkument and Tracer call recording solutions can seamlessly integrate with the BroadWorks platform using the standardized Session Recording Protocol.

By using BroadWorks SIPREC interface, customers can choose whether to record all calls to targeted telephones or record on demand.

Oaisys is a developer of call recording and contact center management solutions.

BroadSoft is a provider of software and services that enable mobile, fixed-line and cable service providers to offer Unified Communications over their Internet Protocol networks.

((Comments on this story may be sent to newsdesk@closeupmedia.com))

[ Back To Transforming Network Infrastructure's Homepage ]


Featured Blog Entries

The History of Fiber in Data Centers, Part II

As I stated at the close of "The History of Data Centers, Part I," Fiber Mountain™ believes data centers must evolve from hub and spoke architecture—in which traffic is aggregated and delivered to a central hub—to a design that includes many direct connections.

Three Things Your Boss Wants—No, Needs—To Know About Glass Core

Fiber Mountain™ CEO and Founder— plus my longtime friend—M.H. Raza does a terrific job on this blog of explaining how our Glass Core™ architecture transforms the way data centers build their network infrastructure.

The History of Fiber in Data Centers, Part I: Past and Present

Fiber Mountain, as our company name suggests, believes fiber cabling must play a central role in helping data centers scale affordably as bandwidth needs continue to grow. Before I go further down the path to the future, however, I want to back up and provide a high-level history of fiber in the data center.

Four Reasons to Make the Leap to SDN in Your Data Center

I'm always fascinated by what causes a business trend to emerge, grow and sometimes expand to actually redefining the industry as a whole. Having spent years in the technology field, I've found the networking sector particularly exciting in this regard because true innovation can and does transform entire segments of our industry. Revolutionary processes and technologies make past deployments and best practices look laughable in light of recent innovations.

Reflections From the Fiber Mountain Launch

Over the past weeks and months, the Fiber Mountain team has worked hard to prepare for our company launch at this year's Interop New York. In this post, I want to share our thoughts from the days leading up to the October 1st unveiling and about the event itself at the Jacob Javits Center in Manhattan.

Featured Event

ITEXPO Miami 2015

January 27 - 30, 2015
Miami Beach Convention Center
Miami, Florida

FEATURED KEYNOTE
9:30 - Wed. January 28
M. H. Raza
Fiber Mountain™
Founder & CEO





Video Showcase